Healthcare Info Goes Wherever You Go

September 01, 2011 | Terry Howell

Source: TriWest Healthcare Alliance

[Editor’s Note: The following is an announcement from TriWest Healthcare Alliance on the recent  launch of their new mobile website and a mobile application, which allows TRICARE West Region beneficiaries to easily tap and scroll their way to their healthcare information, right from their smartphones and mobile devices.]

Military families face distinct challenges in their daily lives, routinely managing family moves, household duties and the prospects of a loved one’s deployment.

Providing direct, mobile access to their healthcare information is one way TriWest hopes to reduce some of the burden on military members and families.

“We’re excited to unveil this technology to our customers, because it brings a whole new level of convenience to their busy lives,” said TriWest President and CEO David J. McIntyre, Jr. “Military families can now manage their health care right from their phone, while they’re traveling or at home with the kids—whenever they want or need to use it.”

Mobile Site — TriWest’s mobile website allows any beneficiary with a secure TriWest.com account to use their phone to:

  • Receive real-time status of healthcare authorizations and referrals
  • Check claims
  • Pay fees or premiums

Mobile App — TriWest’s mobile app provides added features to smartphone and iPad® users, including:

  • Compare TRICARE coverage plans
  • Change plans based on life events, such as birth or adoption
  • Create an address book for doctors
  • View guidelines for getting care

The app can be downloaded for iPhone®/iPad and Android™ devices.

Learn more about TriWest mobile capabilities, including text alerts.

About Terry Howell

Before becoming the Managing Editor for Military.com, Terry served 20 years in the U.S. Coast Guard as an Aviation Electrician’s Mate and aircrewman. In his final role in the Coast Guard, Terry served as a Career Development Advisor, where he provided career, finance, education, and benefits counseling to servicemembers and their families. Since retiring from the Coast Guard, Terry has authored the book, The Military Advantage, managed the content for TurboTap, the DoD's online transition program and VAforVets, the VA's transition assistance website. Terry earned both his Bachelor's and MBA at Corban University using Military Tuition Assistance and his GI Bill benefits to help cover the cost.

Comments

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